Solved: USB Storage Device File System Is Not Be Supported by PS4

February 19, 2019

This article shows you the detailed steps to solve the problem that the file system of your USB storage devices can not supported by PS4 in Windows 7/8/10.


“I have got a 2TB USB external Seagate hard drive, formatted with NTFS and I want to employ it to backup my PS4. However, when I plugged in the USB hard drive to my PS4, I was prompted by the message that “The USB storage device cannot be used. The file system is not supported.” Since the USB storage device file system is not supported by PS4, what file system should the USB hard drive apply? How to make USB hard drive format compatible with PS4? Is there any suggestion?”

The two file systems supported by PS4

PS4, the short name for Playstation 4, also the successor to PS3, is a kind of home video game consoles released by SONY Interactive Entertainment. It is unable to support NTFS but to support FAT32 and exFAT file system.

FAT32, an old file system, is first introduced in 1998. It is widely used on USB flash drives as this file system is compatible with various devices, including PS4 and PS3. Nevertheless, it is with significant defect – file size limit. It can’t store individual files whose size is beyond 4GB.

exFAT, the file system optimized for flash drives, was first released in 2006. It makes up for the limitation of FAT32 in file size. It breaks the limitation of file system and allows you to save individual files beyond 4GB.

Although both of FAT32 and exFAT are suitable for the USB storage device for PS4, exFAT is the better choice for PS4 as FAT32 is with file size limitation and there might be individual files over than 4GB in PS4.

How to solve “file system is not supported by PS4”?

From what described above, we can realize that if you want to solve this USB storage device file system is unsupported by PS4” problem, you need to change the file system of your USB drive from NTFS to FAT32 or exFAT. And you will get step-by-step instruction on how to format USB storage device for PS4 in the following part.

Convert USB from NTFS to FAT32 without data loss

When you only need to transfer certain video file smaller than 4GB, converting NTFS USB drive to FAT32 is not a bad choice. If you don’t want to lose data on the USB external hard drive or other external drive, you can turn to the great disk management tool –AOMEI Partition Assistant Professional. This tool is especially designed for Windows systems including Windows 10/8/7 and XP. If you want to use it on Windows Server, you can try Server version. It allows you to convert USB external hard drive, USB flash drive and SD card from NTFS to FAT32 without data loss and vice versa. Try it and look at the detailed steps given below:

Step 1. Connect the PS4 USB drive to your computer running Windows and make sure that it can be detected by your OS. Then,install and run AOMEI Partition Assistant Pro.

Step 2. On the left panel, click “NTFS to FAT32 Converter”.

NTFS To FAT32 Converter

Step 3. In the pop-up window, choose NTFS to FAT32 and click “Next”.


Step 4. Choose the USB drive partition that you plan to convert. Then click on “Next” icon.

Choose NTFS Partition

Step 5. Review the operation and click "Proceed" to execute the operation.


After a while, the conversion from NTFS to FAT32 will be completed.

PS: You can use AOMEI Partition Assistant to format the USB drive to FAT32 if you don’t want to keep the data on the USB storage device.

Format USB external drive to exFAT

If your USB drive for PS4 involves individual files over 4GB, FAT32 is not the suitable file system and you should format it as exFAT. In such case, you can also ask the help of AOMEI Partition Assistant. Here are detailed steps:

Step 1. Attach the USB drive to a working computer. Download, install and run AOMEI Partition Assistant.

Step 2. Right click the USB partition and choose “Format Partition”.

NTFS To exFAT Format Partition

Step 3. Choose exFAT among listed file systems and click “OK”.

Choose exFAT

Step 4. Here you can preview the operation. Confirm it and click “Apply” to execute the pending operations.

NTFS To exFAT Apply

PS: Format will erase all data on the USB drive, thus it’s necessary to backup your important information before formatting USB.

Well, it is available to format USB external drive to exFAT via Diskpart utility as well. Then you can know how to format USB storage device like USB hard drive in the next part.

1. Run Command Prompt as administrator (Press “Windows + R” keys simultaneously, input “cmd” and hit “Enter”).

2. Input “format h: /fs:exfat” (where “h” is the drive letter of your USB partition). Then hit “Enter”. If it asks you for confirmation, input “Y”. And then you can add volume label to the partition if you want.

Format to exFAT CMD

After formatting, type exit to close this windows.

PS: The process of Command Prompt formatting might be long if your USB drive is with large capacity, thus you need to keep patient.


Obviously, you can settle the issue that the USB storage device file system is not supported by PS4 effortlessly under the help of AOMEI Partition Assistant. In fact, this great disk management tool enjoys more helpful functions like disk copy and OS migration. It is able to assistant you to manage disk more conveniently.